Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03157
VM0003157Membermember3157@example.test · +601110003157 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
571
Current loyalty balance
Lifetime Spend
RM 715
Across 30 visits
Total Visits
30
Since 2025-04-02
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
571 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 13
Outlet purchase
2026-08-25 · Member activity · RM 20.25
App session
2026-08-13 · OPLUMO Outlet 13
Points credited
2026-08-01 · Member activity · RM 22.95
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 13
Outlet purchase
2026-07-08 · Member activity · RM 25.65
Points credited
2026-06-26 · OPLUMO Outlet 13
Outlet purchase
2026-06-14 · Member activity · RM 28.35