Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 03134
VM0003134Membermember3134@example.test · +601110003134 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
389
Current loyalty balance
Lifetime Spend
RM 486
Across 12 visits
Total Visits
12
Since 2025-10-31
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
145d
2026-05-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
389 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 7
Outlet purchase
2026-05-05 · Member activity · RM 25.50
App session
2026-04-23 · OPLUMO Outlet 7
Points credited
2026-04-11 · Member activity · RM 28.90
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 7
Outlet purchase
2026-03-18 · Member activity · RM 32.30
Points credited
2026-03-06 · OPLUMO Outlet 7
Outlet purchase
2026-02-22 · Member activity · RM 35.70