Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03120
VM0003120Membermember3120@example.test · +601110003120 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted Out
Points Balance
787
Current loyalty balance
Lifetime Spend
RM 985
Across 13 visits
Total Visits
13
Since 2025-09-19
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
787 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 10
Outlet purchase
2026-04-11 · Member activity · RM 58.50
App session
2026-03-30 · OPLUMO Outlet 10
Points credited
2026-03-18 · Member activity · RM 66.30
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 10
Outlet purchase
2026-02-22 · Member activity · RM 74.10
Points credited
2026-02-10 · OPLUMO Outlet 10
Outlet purchase
2026-01-29 · Member activity · RM 81.90