Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00312
VM0000312Membermember312@example.test · +601110000312 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
243
Current loyalty balance
Lifetime Spend
RM 305
Across 3 visits
Total Visits
3
Since 2026-05-22
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
104d
2026-06-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
243 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 7
Outlet purchase
2026-06-15 · Member activity · RM 78.75
App session
2026-06-03 · OPLUMO Outlet 7
Points credited
2026-05-22 · Member activity · RM 89.25
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 7
Outlet purchase
2026-04-28 · Member activity · RM 99.75
Points credited
2026-04-16 · OPLUMO Outlet 7
Outlet purchase
2026-04-04 · Member activity · RM 110.25