Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03112
VM0003112Membermember3112@example.test · +601110003112 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
389
Current loyalty balance
Lifetime Spend
RM 487
Across 18 visits
Total Visits
18
Since 2025-11-27
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
389 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 2
Outlet purchase
2026-09-17 · Member activity · RM 23.25
App session
2026-09-05 · OPLUMO Outlet 2
Points credited
2026-08-24 · Member activity · RM 26.35
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 2
Outlet purchase
2026-07-31 · Member activity · RM 29.45
Points credited
2026-07-19 · OPLUMO Outlet 2
Outlet purchase
2026-07-07 · Member activity · RM 32.55