Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 03110
VM0003110Membermember3110@example.test · +601110003110 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
537
Current loyalty balance
Lifetime Spend
RM 672
Across 14 visits
Total Visits
14
Since 2026-02-12
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
537 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 17
Outlet purchase
2026-09-22 · Member activity · RM 40.50
App session
2026-09-10 · OPLUMO Outlet 17
Points credited
2026-08-29 · Member activity · RM 45.90
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 17
Outlet purchase
2026-08-05 · Member activity · RM 51.30
Points credited
2026-07-24 · OPLUMO Outlet 17
Outlet purchase
2026-07-12 · Member activity · RM 56.70