Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03106
VM0003106Platinummember3106@example.test · +601110003106 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,955
Current loyalty balance
Lifetime Spend
RM 6,195
Across 45 visits
Total Visits
45
Since 2024-03-01
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
160d
2026-05-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
4,955 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 13
Outlet purchase
2026-04-20 · Member activity · RM 91.50
App session
2026-04-08 · OPLUMO Outlet 13
Points credited
2026-03-27 · Member activity · RM 103.70
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 13
Outlet purchase
2026-03-03 · Member activity · RM 115.90
Points credited
2026-02-19 · OPLUMO Outlet 13
Outlet purchase
2026-02-07 · Member activity · RM 128.10