Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00310
VM0000310Goldmember310@example.test · +601110000310 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
4,412
Current loyalty balance
Lifetime Spend
RM 5,515
Across 37 visits
Total Visits
37
Since 2024-08-26
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
126d
2026-06-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,412 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 5
Outlet purchase
2026-05-24 · Member activity · RM 120.75
App session
2026-05-12 · OPLUMO Outlet 5
Points credited
2026-04-30 · Member activity · RM 136.85
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 5
Outlet purchase
2026-04-06 · Member activity · RM 152.95
Points credited
2026-03-25 · OPLUMO Outlet 5
Outlet purchase
2026-03-13 · Member activity · RM 169.05