Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03094
VM0003094Goldmember3094@example.test · +601110003094 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
3,007
Current loyalty balance
Lifetime Spend
RM 3,759
Across 37 visits
Total Visits
37
Since 2024-08-22
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,007 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 1
Outlet purchase
2026-05-20 · Member activity · RM 99.75
App session
2026-05-08 · OPLUMO Outlet 1
Points credited
2026-04-26 · Member activity · RM 113.05
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 1
Outlet purchase
2026-04-02 · Member activity · RM 126.35
Points credited
2026-03-21 · OPLUMO Outlet 1
Outlet purchase
2026-03-09 · Member activity · RM 139.65