Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03090
VM0003090Silvermember3090@example.test · +601110003090 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,506
Current loyalty balance
Lifetime Spend
RM 1,883
Across 29 visits
Total Visits
29
Since 2025-05-16
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
7d
2026-10-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,506 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 14
Outlet purchase
2026-09-20 · Member activity · RM 51.75
App session
2026-09-08 · OPLUMO Outlet 14
Points credited
2026-08-27 · Member activity · RM 58.65
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 14
Outlet purchase
2026-08-03 · Member activity · RM 65.55
Points credited
2026-07-22 · OPLUMO Outlet 14
Outlet purchase
2026-07-10 · Member activity · RM 72.45