Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00309
VM0000309Membermember309@example.test · +601110000309 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
358
Current loyalty balance
Lifetime Spend
RM 448
Across 4 visits
Total Visits
4
Since 2026-02-19
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
178d
2026-04-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
358 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 4
Outlet purchase
2026-04-02 · Member activity · RM 81.75
App session
2026-03-21 · OPLUMO Outlet 4
Points credited
2026-03-09 · Member activity · RM 92.65
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 4
Outlet purchase
2026-02-13 · Member activity · RM 103.55
Points credited
2026-02-01 · OPLUMO Outlet 4
Outlet purchase
2026-01-20 · Member activity · RM 114.45