Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03085
VM0003085Silvermember3085@example.test · +601110003085 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,011
Current loyalty balance
Lifetime Spend
RM 1,265
Across 27 visits
Total Visits
27
Since 2025-01-08
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,011 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 9
Outlet purchase
2026-04-09 · Member activity · RM 31.50
App session
2026-03-28 · OPLUMO Outlet 9
Points credited
2026-03-16 · Member activity · RM 35.70
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 9
Outlet purchase
2026-02-20 · Member activity · RM 39.90
Points credited
2026-02-08 · OPLUMO Outlet 9
Outlet purchase
2026-01-27 · Member activity · RM 44.10