Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 03083
VM0003083Platinummember3083@example.test · +601110003083 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
5,009
Current loyalty balance
Lifetime Spend
RM 6,262
Across 38 visits
Total Visits
38
Since 2024-12-07
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,009 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 7
Outlet purchase
2026-09-22 · Member activity · RM 112.50
App session
2026-09-10 · OPLUMO Outlet 7
Points credited
2026-08-29 · Member activity · RM 127.50
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 7
Outlet purchase
2026-08-05 · Member activity · RM 142.50
Points credited
2026-07-24 · OPLUMO Outlet 7
Outlet purchase
2026-07-12 · Member activity · RM 157.50