Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03081
VM0003081Goldmember3081@example.test · +601110003081 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted Out
Points Balance
4,763
Current loyalty balance
Lifetime Spend
RM 5,954
Across 43 visits
Total Visits
43
Since 2024-08-25
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,763 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 5
Outlet purchase
2026-09-08 · Member activity · RM 91.50
App session
2026-08-27 · OPLUMO Outlet 5
Points credited
2026-08-15 · Member activity · RM 103.70
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 5
Outlet purchase
2026-07-22 · Member activity · RM 115.90
Points credited
2026-07-10 · OPLUMO Outlet 5
Outlet purchase
2026-06-28 · Member activity · RM 128.10