Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03076
VM0003076Goldmember3076@example.test · +601110003076 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,251
Current loyalty balance
Lifetime Spend
RM 4,065
Across 32 visits
Total Visits
32
Since 2025-03-08
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,251 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 17
Outlet purchase
2026-09-05 · Member activity · RM 79.50
App session
2026-08-24 · OPLUMO Outlet 17
Points credited
2026-08-12 · Member activity · RM 90.10
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 17
Outlet purchase
2026-07-19 · Member activity · RM 100.70
Points credited
2026-07-07 · OPLUMO Outlet 17
Outlet purchase
2026-06-25 · Member activity · RM 111.30