Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03070
VM0003070Platinummember3070@example.test · +601110003070 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
5,708
Current loyalty balance
Lifetime Spend
RM 7,135
Across 39 visits
Total Visits
39
Since 2024-07-09
Average Order Value
RM 172
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
138d
2026-05-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,708 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 11
Outlet purchase
2026-05-12 · Member activity · RM 129.00
App session
2026-04-30 · OPLUMO Outlet 11
Points credited
2026-04-18 · Member activity · RM 146.20
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 11
Outlet purchase
2026-03-25 · Member activity · RM 163.40
Points credited
2026-03-13 · OPLUMO Outlet 11
Outlet purchase
2026-03-01 · Member activity · RM 180.60