Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03064
VM0003064Membermember3064@example.test · +601110003064 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
862
Current loyalty balance
Lifetime Spend
RM 1,078
Across 20 visits
Total Visits
20
Since 2025-07-29
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
862 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 5
Outlet purchase
2026-06-24 · Member activity · RM 51.75
App session
2026-06-12 · OPLUMO Outlet 5
Points credited
2026-05-31 · Member activity · RM 58.65
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 5
Outlet purchase
2026-05-07 · Member activity · RM 65.55
Points credited
2026-04-25 · OPLUMO Outlet 5
Outlet purchase
2026-04-13 · Member activity · RM 72.45