Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03060
VM0003060Goldmember3060@example.test · +601110003060 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,817
Current loyalty balance
Lifetime Spend
RM 4,772
Across 43 visits
Total Visits
43
Since 2024-04-04
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,817 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 1
Outlet purchase
2026-04-18 · Member activity · RM 77.25
App session
2026-04-06 · OPLUMO Outlet 1
Points credited
2026-03-25 · Member activity · RM 87.55
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 1
Outlet purchase
2026-03-01 · Member activity · RM 97.85
Points credited
2026-02-17 · OPLUMO Outlet 1
Outlet purchase
2026-02-05 · Member activity · RM 108.15