Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00306
VM0000306Membermember306@example.test · +601110000306 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
244
Current loyalty balance
Lifetime Spend
RM 305
Across 3 visits
Total Visits
3
Since 2026-03-16
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
171d
2026-04-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
244 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 1
Outlet purchase
2026-04-09 · Member activity · RM 65.25
App session
2026-03-28 · OPLUMO Outlet 1
Points credited
2026-03-16 · Member activity · RM 73.95
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 1
Outlet purchase
2026-02-20 · Member activity · RM 82.65
Points credited
2026-02-08 · OPLUMO Outlet 1
Outlet purchase
2026-01-27 · Member activity · RM 91.35