Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03054
VM0003054Silvermember3054@example.test · +601110003054 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted Out
Points Balance
2,215
Current loyalty balance
Lifetime Spend
RM 2,770
Across 33 visits
Total Visits
33
Since 2024-12-09
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
93d
2026-07-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,215 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 12
Outlet purchase
2026-06-26 · Member activity · RM 57.00
App session
2026-06-14 · OPLUMO Outlet 12
Points credited
2026-06-02 · Member activity · RM 64.60
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 12
Outlet purchase
2026-05-09 · Member activity · RM 72.20
Points credited
2026-04-27 · OPLUMO Outlet 12
Outlet purchase
2026-04-15 · Member activity · RM 79.80