Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03049
VM0003049Membermember3049@example.test · +601110003049 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
136
Current loyalty balance
Lifetime Spend
RM 171
Across 1 visits
Total Visits
1
Since 2026-05-27
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
136 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 7
Outlet purchase
2026-06-02 · Member activity · RM 128.25
App session
2026-05-21 · OPLUMO Outlet 7
Points credited
2026-05-09 · Member activity · RM 145.35
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 7
Outlet purchase
2026-04-15 · Member activity · RM 162.45
Points credited
2026-04-03 · OPLUMO Outlet 7
Outlet purchase
2026-03-22 · Member activity · RM 179.55