Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03045
VM0003045Goldmember3045@example.test · +601110003045 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,450
Current loyalty balance
Lifetime Spend
RM 3,063
Across 42 visits
Total Visits
42
Since 2024-04-27
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,450 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 3
Outlet purchase
2026-04-23 · Member activity · RM 44.25
App session
2026-04-11 · OPLUMO Outlet 3
Points credited
2026-03-30 · Member activity · RM 50.15
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 3
Outlet purchase
2026-03-06 · Member activity · RM 56.05
Points credited
2026-02-22 · OPLUMO Outlet 3
Outlet purchase
2026-02-10 · Member activity · RM 61.95