Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03042
VM0003042Membermember3042@example.test · +601110003042 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
369
Current loyalty balance
Lifetime Spend
RM 462
Across 4 visits
Total Visits
4
Since 2026-06-26
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
51d
2026-08-19
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
369 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 17
Outlet purchase
2026-08-07 · Member activity · RM 89.25
App session
2026-07-26 · OPLUMO Outlet 17
Points credited
2026-07-14 · Member activity · RM 101.15
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 17
Outlet purchase
2026-06-20 · Member activity · RM 113.05
Points credited
2026-06-08 · OPLUMO Outlet 17
Outlet purchase
2026-05-27 · Member activity · RM 124.95