Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03030
VM0003030Goldmember3030@example.test · +601110003030 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
3,601
Current loyalty balance
Lifetime Spend
RM 4,502
Across 40 visits
Total Visits
40
Since 2024-05-24
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,601 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 5
Outlet purchase
2026-04-14 · Member activity · RM 100.50
App session
2026-04-02 · OPLUMO Outlet 5
Points credited
2026-03-21 · Member activity · RM 113.90
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 5
Outlet purchase
2026-02-25 · Member activity · RM 127.30
Points credited
2026-02-13 · OPLUMO Outlet 5
Outlet purchase
2026-02-01 · Member activity · RM 140.70