Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03018
VM0003018Silvermember3018@example.test · +601110003018 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,019
Current loyalty balance
Lifetime Spend
RM 1,274
Across 14 visits
Total Visits
14
Since 2025-10-18
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
122d
2026-06-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,019 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 10
Outlet purchase
2026-05-28 · Member activity · RM 68.25
App session
2026-05-16 · OPLUMO Outlet 10
Points credited
2026-05-04 · Member activity · RM 77.35
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 10
Outlet purchase
2026-04-10 · Member activity · RM 86.45
Points credited
2026-03-29 · OPLUMO Outlet 10
Outlet purchase
2026-03-17 · Member activity · RM 95.55