Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03013
VM0003013Goldmember3013@example.test · +601110003013 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,015
Current loyalty balance
Lifetime Spend
RM 3,769
Across 43 visits
Total Visits
43
Since 2024-08-03
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,015 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 5
Outlet purchase
2026-08-17 · Member activity · RM 60.00
App session
2026-08-05 · OPLUMO Outlet 5
Points credited
2026-07-24 · Member activity · RM 68.00
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 5
Outlet purchase
2026-06-30 · Member activity · RM 76.00
Points credited
2026-06-18 · OPLUMO Outlet 5
Outlet purchase
2026-06-06 · Member activity · RM 84.00