Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03012
VM0003012Silvermember3012@example.test · +601110003012 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,806
Current loyalty balance
Lifetime Spend
RM 2,258
Across 42 visits
Total Visits
42
Since 2024-04-18
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,806 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 4
Outlet purchase
2026-04-14 · Member activity · RM 38.25
App session
2026-04-02 · OPLUMO Outlet 4
Points credited
2026-03-21 · Member activity · RM 43.35
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 4
Outlet purchase
2026-02-25 · Member activity · RM 48.45
Points credited
2026-02-13 · OPLUMO Outlet 4
Outlet purchase
2026-02-01 · Member activity · RM 53.55