Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03009
VM0003009Membermember3009@example.test · +601110003009 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
202
Current loyalty balance
Lifetime Spend
RM 253
Across 5 visits
Total Visits
5
Since 2026-07-16
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
202 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 1
Outlet purchase
2026-09-14 · Member activity · RM 48.75
App session
2026-09-02 · OPLUMO Outlet 1
Points credited
2026-08-21 · Member activity · RM 55.25
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 1
Outlet purchase
2026-07-28 · Member activity · RM 61.75
Points credited
2026-07-16 · OPLUMO Outlet 1
Outlet purchase
2026-07-04 · Member activity · RM 68.25