Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03005
VM0003005Membermember3005@example.test · +601110003005 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
639
Current loyalty balance
Lifetime Spend
RM 799
Across 10 visits
Total Visits
10
Since 2025-12-12
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
139d
2026-05-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
639 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 14
Outlet purchase
2026-05-11 · Member activity · RM 68.25
App session
2026-04-29 · OPLUMO Outlet 14
Points credited
2026-04-17 · Member activity · RM 77.35
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 14
Outlet purchase
2026-03-24 · Member activity · RM 86.45
Points credited
2026-03-12 · OPLUMO Outlet 14
Outlet purchase
2026-02-28 · Member activity · RM 95.55