Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02988
VM0002988Membermember2988@example.test · +601110002988 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
595
Current loyalty balance
Lifetime Spend
RM 744
Across 21 visits
Total Visits
21
Since 2025-07-01
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
105d
2026-06-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
595 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 14
Outlet purchase
2026-06-14 · Member activity · RM 33.00
App session
2026-06-02 · OPLUMO Outlet 14
Points credited
2026-05-21 · Member activity · RM 37.40
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 14
Outlet purchase
2026-04-27 · Member activity · RM 41.80
Points credited
2026-04-15 · OPLUMO Outlet 14
Outlet purchase
2026-04-03 · Member activity · RM 46.20