Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02971
VM0002971Silvermember2971@example.test · +601110002971 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted In
Points Balance
1,465
Current loyalty balance
Lifetime Spend
RM 1,832
Across 13 visits
Total Visits
13
Since 2026-02-05
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,465 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 14
Outlet purchase
2026-08-28 · Member activity · RM 105.00
App session
2026-08-16 · OPLUMO Outlet 14
Points credited
2026-08-04 · Member activity · RM 119.00
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 14
Outlet purchase
2026-07-11 · Member activity · RM 133.00
Points credited
2026-06-29 · OPLUMO Outlet 14
Outlet purchase
2026-06-17 · Member activity · RM 147.00