Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00297
VM0000297Silvermember297@example.test · +601110000297 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
1,441
Current loyalty balance
Lifetime Spend
RM 1,802
Across 28 visits
Total Visits
28
Since 2025-04-28
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,441 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 9
Outlet purchase
2026-08-15 · Member activity · RM 53.25
App session
2026-08-03 · OPLUMO Outlet 9
Points credited
2026-07-22 · Member activity · RM 60.35
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 9
Outlet purchase
2026-06-28 · Member activity · RM 67.45
Points credited
2026-06-16 · OPLUMO Outlet 9
Outlet purchase
2026-06-04 · Member activity · RM 74.55