Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02966
VM0002966Silvermember2966@example.test · +601110002966 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
1,680
Current loyalty balance
Lifetime Spend
RM 2,100
Across 13 visits
Total Visits
13
Since 2026-02-13
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,680 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 9
Outlet purchase
2026-09-05 · Member activity · RM 123.75
App session
2026-08-24 · OPLUMO Outlet 9
Points credited
2026-08-12 · Member activity · RM 140.25
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 9
Outlet purchase
2026-07-19 · Member activity · RM 156.75
Points credited
2026-07-07 · OPLUMO Outlet 9
Outlet purchase
2026-06-25 · Member activity · RM 173.25