Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02965
VM0002965Platinummember2965@example.test · +601110002965 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
6,117
Current loyalty balance
Lifetime Spend
RM 7,646
Across 44 visits
Total Visits
44
Since 2024-08-10
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,117 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 8
Outlet purchase
2026-09-11 · Member activity · RM 108.75
App session
2026-08-30 · OPLUMO Outlet 8
Points credited
2026-08-18 · Member activity · RM 123.25
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 8
Outlet purchase
2026-07-25 · Member activity · RM 137.75
Points credited
2026-07-13 · OPLUMO Outlet 8
Outlet purchase
2026-07-01 · Member activity · RM 152.25