Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02964
VM0002964Goldmember2964@example.test · +601110002964 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,482
Current loyalty balance
Lifetime Spend
RM 3,103
Across 29 visits
Total Visits
29
Since 2024-11-28
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
176d
2026-04-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,482 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 7
Outlet purchase
2026-04-04 · Member activity · RM 100.50
App session
2026-03-23 · OPLUMO Outlet 7
Points credited
2026-03-11 · Member activity · RM 113.90
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 7
Outlet purchase
2026-02-15 · Member activity · RM 127.30
Points credited
2026-02-03 · OPLUMO Outlet 7
Outlet purchase
2026-01-22 · Member activity · RM 140.70