Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02959
VM0002959Silvermember2959@example.test · +601110002959 · Preferred outlet: OPLUMO Outlet 2
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,038
Current loyalty balance
Lifetime Spend
RM 2,548
Across 17 visits
Total Visits
17
Since 2025-12-17
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,038 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 2
Outlet purchase
2026-09-19 · Member activity · RM 111.75
App session
2026-09-07 · OPLUMO Outlet 2
Points credited
2026-08-26 · Member activity · RM 126.65
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 2
Outlet purchase
2026-08-02 · Member activity · RM 141.55
Points credited
2026-07-21 · OPLUMO Outlet 2
Outlet purchase
2026-07-09 · Member activity · RM 156.45