Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02950
VM0002950Membermember2950@example.test · +601110002950 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
556
Current loyalty balance
Lifetime Spend
RM 695
Across 20 visits
Total Visits
20
Since 2025-10-30
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
556 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 10
Outlet purchase
2026-09-25 · Member activity · RM 21.75
App session
2026-09-13 · OPLUMO Outlet 10
Points credited
2026-09-01 · Member activity · RM 24.65
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 10
Outlet purchase
2026-08-08 · Member activity · RM 27.55
Points credited
2026-07-27 · OPLUMO Outlet 10
Outlet purchase
2026-07-15 · Member activity · RM 30.45