Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02947
VM0002947Silvermember2947@example.test · +601110002947 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
1,518
Current loyalty balance
Lifetime Spend
RM 1,898
Across 23 visits
Total Visits
23
Since 2025-03-27
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,518 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 7
Outlet purchase
2026-04-15 · Member activity · RM 73.50
App session
2026-04-03 · OPLUMO Outlet 7
Points credited
2026-03-22 · Member activity · RM 83.30
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 7
Outlet purchase
2026-02-26 · Member activity · RM 93.10
Points credited
2026-02-14 · OPLUMO Outlet 7
Outlet purchase
2026-02-02 · Member activity · RM 102.90