Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02946
VM0002946Goldmember2946@example.test · +601110002946 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,693
Current loyalty balance
Lifetime Spend
RM 3,367
Across 31 visits
Total Visits
31
Since 2025-03-09
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,693 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 6
Outlet purchase
2026-08-19 · Member activity · RM 70.50
App session
2026-08-07 · OPLUMO Outlet 6
Points credited
2026-07-26 · Member activity · RM 79.90
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 6
Outlet purchase
2026-07-02 · Member activity · RM 89.30
Points credited
2026-06-20 · OPLUMO Outlet 6
Outlet purchase
2026-06-08 · Member activity · RM 98.70