Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02941
VM0002941Membermember2941@example.test · +601110002941 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
286
Current loyalty balance
Lifetime Spend
RM 358
Across 9 visits
Total Visits
9
Since 2026-01-10
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
286 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 1
Outlet purchase
2026-05-22 · Member activity · RM 27.00
App session
2026-05-10 · OPLUMO Outlet 1
Points credited
2026-04-28 · Member activity · RM 30.60
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 1
Outlet purchase
2026-04-04 · Member activity · RM 34.20
Points credited
2026-03-23 · OPLUMO Outlet 1
Outlet purchase
2026-03-11 · Member activity · RM 37.80