Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02940
VM0002940Goldmember2940@example.test · +601110002940 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,785
Current loyalty balance
Lifetime Spend
RM 3,482
Across 45 visits
Total Visits
45
Since 2024-07-23
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,785 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 17
Outlet purchase
2026-09-11 · Member activity · RM 69.00
App session
2026-08-30 · OPLUMO Outlet 17
Points credited
2026-08-18 · Member activity · RM 78.20
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 17
Outlet purchase
2026-07-25 · Member activity · RM 87.40
Points credited
2026-07-13 · OPLUMO Outlet 17
Outlet purchase
2026-07-01 · Member activity · RM 96.60