Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00294
VM0000294Goldmember294@example.test · +601110000294 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
2,481
Current loyalty balance
Lifetime Spend
RM 3,102
Across 33 visits
Total Visits
33
Since 2024-12-24
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
78d
2026-07-23
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,481 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 6
Outlet purchase
2026-07-11 · Member activity · RM 89.25
App session
2026-06-29 · OPLUMO Outlet 6
Points credited
2026-06-17 · Member activity · RM 101.15
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 6
Outlet purchase
2026-05-24 · Member activity · RM 113.05
Points credited
2026-05-12 · OPLUMO Outlet 6
Outlet purchase
2026-04-30 · Member activity · RM 124.95