Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02934
VM0002934Platinummember2934@example.test · +601110002934 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
5,920
Current loyalty balance
Lifetime Spend
RM 7,401
Across 35 visits
Total Visits
35
Since 2024-08-14
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
174d
2026-04-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,920 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 11
Outlet purchase
2026-04-06 · Member activity · RM 127.50
App session
2026-03-25 · OPLUMO Outlet 11
Points credited
2026-03-13 · Member activity · RM 144.50
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 11
Outlet purchase
2026-02-17 · Member activity · RM 161.50
Points credited
2026-02-05 · OPLUMO Outlet 11
Outlet purchase
2026-01-24 · Member activity · RM 178.50