Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 02933
VM0002933Membermember2933@example.test · +601110002933 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
850
Current loyalty balance
Lifetime Spend
RM 1,063
Across 31 visits
Total Visits
31
Since 2025-02-27
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
49d
2026-08-21
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
850 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 10
Outlet purchase
2026-08-09 · Member activity · RM 24.00
App session
2026-07-28 · OPLUMO Outlet 10
Points credited
2026-07-16 · Member activity · RM 27.20
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 10
Outlet purchase
2026-06-22 · Member activity · RM 30.40
Points credited
2026-06-10 · OPLUMO Outlet 10
Outlet purchase
2026-05-29 · Member activity · RM 33.60