Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02932
VM0002932Goldmember2932@example.test · +601110002932 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,574
Current loyalty balance
Lifetime Spend
RM 5,718
Across 38 visits
Total Visits
38
Since 2024-06-20
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,574 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 9
Outlet purchase
2026-04-05 · Member activity · RM 101.25
App session
2026-03-24 · OPLUMO Outlet 9
Points credited
2026-03-12 · Member activity · RM 114.75
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 9
Outlet purchase
2026-02-16 · Member activity · RM 128.25
Points credited
2026-02-04 · OPLUMO Outlet 9
Outlet purchase
2026-01-23 · Member activity · RM 141.75