Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02920
VM0002920Goldmember2920@example.test · +601110002920 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
4,480
Current loyalty balance
Lifetime Spend
RM 5,601
Across 38 visits
Total Visits
38
Since 2024-12-11
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,480 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 14
Outlet purchase
2026-09-26 · Member activity · RM 128.25
App session
2026-09-14 · OPLUMO Outlet 14
Points credited
2026-09-02 · Member activity · RM 145.35
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 14
Outlet purchase
2026-08-09 · Member activity · RM 162.45
Points credited
2026-07-28 · OPLUMO Outlet 14
Outlet purchase
2026-07-16 · Member activity · RM 179.55