Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02910
VM0002910Platinummember2910@example.test · +601110002910 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
6,376
Current loyalty balance
Lifetime Spend
RM 7,971
Across 44 visits
Total Visits
44
Since 2024-04-21
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
127d
2026-06-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,376 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 4
Outlet purchase
2026-05-23 · Member activity · RM 116.25
App session
2026-05-11 · OPLUMO Outlet 4
Points credited
2026-04-29 · Member activity · RM 131.75
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 4
Outlet purchase
2026-04-05 · Member activity · RM 147.25
Points credited
2026-03-24 · OPLUMO Outlet 4
Outlet purchase
2026-03-12 · Member activity · RM 162.75