Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 02909
VM0002909Platinummember2909@example.test · +601110002909 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
6,854
Current loyalty balance
Lifetime Spend
RM 8,568
Across 45 visits
Total Visits
45
Since 2024-06-29
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,854 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 3
Outlet purchase
2026-08-18 · Member activity · RM 117.00
App session
2026-08-06 · OPLUMO Outlet 3
Points credited
2026-07-25 · Member activity · RM 132.60
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 3
Outlet purchase
2026-07-01 · Member activity · RM 148.20
Points credited
2026-06-19 · OPLUMO Outlet 3
Outlet purchase
2026-06-07 · Member activity · RM 163.80