Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02908
VM0002908Goldmember2908@example.test · +601110002908 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,371
Current loyalty balance
Lifetime Spend
RM 5,465
Across 42 visits
Total Visits
42
Since 2024-08-27
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,371 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 2
Outlet purchase
2026-08-23 · Member activity · RM 93.00
App session
2026-08-11 · OPLUMO Outlet 2
Points credited
2026-07-30 · Member activity · RM 105.40
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 2
Outlet purchase
2026-07-06 · Member activity · RM 117.80
Points credited
2026-06-24 · OPLUMO Outlet 2
Outlet purchase
2026-06-12 · Member activity · RM 130.20