Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02905
VM0002905Silvermember2905@example.test · +601110002905 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,280
Current loyalty balance
Lifetime Spend
RM 1,601
Across 19 visits
Total Visits
19
Since 2025-10-12
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,280 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 16
Outlet purchase
2026-08-20 · Member activity · RM 72.75
App session
2026-08-08 · OPLUMO Outlet 16
Points credited
2026-07-27 · Member activity · RM 82.45
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 16
Outlet purchase
2026-07-03 · Member activity · RM 92.15
Points credited
2026-06-21 · OPLUMO Outlet 16
Outlet purchase
2026-06-09 · Member activity · RM 101.85